Zoom Engagement Strategies that Boost Participation - Ep. 7
00:00:00:00 - 00:00:03:20
Unknown
Let's be honest. The hardest part of zoom isn't the tech.
00:00:03:20 - 00:00:04:22
Unknown
It's that moment
00:00:04:22 - 00:00:06:12
Unknown
when you ask a question
00:00:06:12 - 00:00:07:04
Unknown
and
00:00:07:04 - 00:00:08:03
Unknown
nothing.
00:00:08:03 - 00:00:10:09
Unknown
Nothing you hear crickets.
00:00:10:09 - 00:00:11:09
Unknown
Cameras are off.
00:00:11:09 - 00:00:12:19
Unknown
The chat is silent.
00:00:12:19 - 00:00:19:03
Unknown
Everyone's muted. No one's unmuting. You feel like you're teaching, pitching or presenting to avoid.
00:00:19:03 - 00:00:20:14
Unknown
And if that happens to you,
00:00:20:14 - 00:00:22:21
Unknown
you're not doing anything wrong.
00:00:22:21 - 00:00:28:13
Unknown
You're just using zoom like it's a lecture hall instead of a participation room.
00:00:28:13 - 00:00:30:05
Unknown
Before we wrap up, today
00:00:30:05 - 00:00:36:20
Unknown
will discuss the built in zoom tools that turn cameras off or mute only meetings
00:00:36:20 - 00:00:38:22
Unknown
into real participation
00:00:38:22 - 00:00:41:13
Unknown
without begging people to engage.
00:00:41:15 - 00:00:45:10
Unknown
You're listening to the Virtually reimagined podcast.
00:00:45:10 - 00:00:49:06
Unknown
This is where we're creating success, leading from anywhere.
00:00:49:06 - 00:00:52:02
Unknown
If you're ready to learn how to build connection,
00:00:52:02 - 00:00:55:03
Unknown
confidence, and success in the digital space,
00:00:55:03 - 00:00:56:22
Unknown
you've come to the right podcast.
00:00:56:22 - 00:00:58:10
Unknown
Let's get started.
00:00:58:10 - 00:01:04:09
Unknown
So I couldn't wait to do a podcast on engagement because it is one of the most
00:01:04:09 - 00:01:06:08
Unknown
frequently asked questions.
00:01:06:08 - 00:01:08:17
Unknown
How do I get more people to
00:01:08:17 - 00:01:11:04
Unknown
type in the chat? How do I get them to
00:01:11:04 - 00:01:14:16
Unknown
answer questions? How do I know what they're thinking?
00:01:14:16 - 00:01:19:16
Unknown
They're not in the room with me. I can't even walk over to them, you know, put my hand on their shoulder
00:01:19:16 - 00:01:21:02
Unknown
or see what they're writing.
00:01:21:02 - 00:01:21:19
Unknown
So
00:01:21:19 - 00:01:25:09
Unknown
how is this done and why is it such an issue?
00:01:25:09 - 00:01:28:08
Unknown
Well, when you think about it, when we're virtual
00:01:28:08 - 00:01:29:00
Unknown
and
00:01:29:00 - 00:01:31:23
Unknown
pretty much you're looking into this camera
00:01:31:23 - 00:01:32:18
Unknown
and
00:01:32:18 - 00:01:38:02
Unknown
all you see is this gallery of rectangles, video thumbnails
00:01:38:02 - 00:01:42:11
Unknown
what they are, but they're all live video feeds, right? We can see everybody in their room.
00:01:42:11 - 00:01:45:14
Unknown
And even worse, when you have half the people off camera.
00:01:45:14 - 00:01:49:23
Unknown
For those of you out there who do lead zoom meetings
00:01:49:23 - 00:01:53:11
Unknown
and maybe they're free events where people come to listen,
00:01:53:11 - 00:01:55:01
Unknown
but they're not even on camera.
00:01:55:01 - 00:02:00:12
Unknown
I mean, there are some of my followers out there and those listening in. I know you're listening in about
00:02:00:12 - 00:02:03:04
Unknown
how to make your zooms more engaging when they are
00:02:03:04 - 00:02:03:22
Unknown
classes
00:02:03:22 - 00:02:05:16
Unknown
and everyone's on camera
00:02:05:16 - 00:02:08:07
Unknown
in many cases, you have to be on camera
00:02:08:07 - 00:02:10:01
Unknown
to get the credit from the class.
00:02:10:01 - 00:02:11:19
Unknown
So now they're on camera,
00:02:11:19 - 00:02:14:07
Unknown
but everybody's staring right into that camera
00:02:14:07 - 00:02:17:15
Unknown
and no one's engaging. I mean, think about it. When you're a person,
00:02:17:15 - 00:02:22:01
Unknown
when's the last time you had to stand arm's length away from someone
00:02:22:01 - 00:02:23:20
Unknown
and stare right into their eyes
00:02:23:20 - 00:02:25:19
Unknown
for an hour? Two hours,
00:02:25:19 - 00:02:26:17
Unknown
three hours?
00:02:26:17 - 00:02:28:04
Unknown
It just doesn't happen.
00:02:28:04 - 00:02:32:09
Unknown
And when you're in a physical classroom, that scenario doesn't happen either.
00:02:32:09 - 00:02:36:06
Unknown
They're looking down, they have their pen, they're writing notes.
00:02:36:06 - 00:02:42:02
Unknown
You're the instructor. You're looking down, you're looking out. It's a very different experience. So
00:02:42:02 - 00:02:43:12
Unknown
with all of that said,
00:02:43:12 - 00:02:44:22
Unknown
it's so important
00:02:44:22 - 00:02:45:10
Unknown
to
00:02:45:10 - 00:02:46:16
Unknown
figure out a way
00:02:46:16 - 00:02:50:16
Unknown
to get engaging techniques and use them
00:02:50:16 - 00:02:51:22
Unknown
in your zoom meetings.
00:02:51:22 - 00:02:52:16
Unknown
And
00:02:52:16 - 00:02:54:17
Unknown
some of the things I put together today
00:02:54:17 - 00:02:56:12
Unknown
are things that you're going to want to use
00:02:56:12 - 00:02:57:13
Unknown
immediately.
00:02:57:13 - 00:02:59:13
Unknown
And it all starts, though, with
00:02:59:13 - 00:03:01:05
Unknown
setting up your room,
00:03:01:05 - 00:03:03:22
Unknown
setting up your classroom, setting up your stage,
00:03:03:22 - 00:03:05:09
Unknown
setting up your conference room,
00:03:05:09 - 00:03:06:10
Unknown
setting up your office,
00:03:06:10 - 00:03:09:09
Unknown
whatever it is, this environment, this virtual environment,
00:03:09:09 - 00:03:10:15
Unknown
but setting it up
00:03:10:15 - 00:03:12:10
Unknown
to a participant
00:03:12:10 - 00:03:13:06
Unknown
focused
00:03:13:06 - 00:03:13:21
Unknown
environment.
00:03:13:21 - 00:03:18:03
Unknown
So think about a participation mode, you know, even before you start,
00:03:18:03 - 00:03:20:10
Unknown
or especially before you start.
00:03:20:10 - 00:03:21:00
Unknown
And
00:03:21:00 - 00:03:24:11
Unknown
think about this question. Why does zoom engagement start
00:03:24:11 - 00:03:26:03
Unknown
in your account?
00:03:26:03 - 00:03:26:22
Unknown
It does.
00:03:26:22 - 00:03:29:08
Unknown
It starts in your account settings,
00:03:29:08 - 00:03:32:15
Unknown
doesn't start in your slide deck. That's not where it starts
00:03:32:15 - 00:03:33:15
Unknown
when you're in zoom,
00:03:33:15 - 00:03:35:13
Unknown
when you are in a virtual environment,
00:03:35:13 - 00:03:38:02
Unknown
it starts in your account settings.
00:03:38:02 - 00:03:39:19
Unknown
Because in order to set up that
00:03:39:19 - 00:03:40:22
Unknown
participation
00:03:40:22 - 00:03:42:09
Unknown
focused environment,
00:03:42:09 - 00:03:48:07
Unknown
you have to make sure that zoom knows that you want to use the built in tools that we're about to talk about today.
00:03:48:07 - 00:03:48:22
Unknown
And
00:03:48:22 - 00:03:51:04
Unknown
some of these tools that I love,
00:03:51:04 - 00:03:52:16
Unknown
of my favorite zoom things,
00:03:52:16 - 00:03:53:19
Unknown
are the waiting room
00:03:53:19 - 00:03:54:13
Unknown
for sure,
00:03:54:13 - 00:04:00:20
Unknown
because when you're out there and you are clicking that link to join my meeting, maybe sometimes maybe
00:04:00:20 - 00:04:02:20
Unknown
15 minutes before start time,
00:04:02:20 - 00:04:04:01
Unknown
I want to know you're there,
00:04:04:01 - 00:04:06:18
Unknown
and then I want to engage with you immediately.
00:04:06:18 - 00:04:07:02
Unknown
So
00:04:07:02 - 00:04:09:22
Unknown
I'm going to hype up that room, that waiting room
00:04:09:22 - 00:04:13:01
Unknown
in a way that is engaging. I'm also going to use
00:04:13:01 - 00:04:13:12
Unknown
the chat.
00:04:13:12 - 00:04:14:16
Unknown
There's a chat in the waiting room
00:04:14:16 - 00:04:16:08
Unknown
an addition to the main meeting room.
00:04:16:08 - 00:04:17:13
Unknown
may even give you
00:04:17:13 - 00:04:18:05
Unknown
some
00:04:18:05 - 00:04:19:02
Unknown
tasks to do
00:04:19:02 - 00:04:19:16
Unknown
in the chat,
00:04:19:16 - 00:04:20:21
Unknown
and we're going to talk about that.
00:04:20:21 - 00:04:21:21
Unknown
So stay with us.
00:04:21:21 - 00:04:23:15
Unknown
Some of the other built in tools
00:04:23:15 - 00:04:24:06
Unknown
are
00:04:24:06 - 00:04:28:15
Unknown
in the meeting settings. And like one of them would be using reactions. There's
00:04:28:15 - 00:04:30:17
Unknown
actually something called a reaction.
00:04:30:17 - 00:04:32:03
Unknown
It uses emojis.
00:04:32:03 - 00:04:33:22
Unknown
And you have to have the sign.
00:04:33:22 - 00:04:35:14
Unknown
If you don't have it on, you can't use it.
00:04:35:14 - 00:04:36:06
Unknown
So
00:04:36:06 - 00:04:39:04
Unknown
some of the things I've done are using
00:04:39:04 - 00:04:40:08
Unknown
rename function.
00:04:40:08 - 00:04:43:02
Unknown
So in a zoom meeting, very common.
00:04:43:02 - 00:04:45:16
Unknown
If you were to picture those
00:04:45:16 - 00:04:46:22
Unknown
rectangles
00:04:46:22 - 00:04:52:02
Unknown
like that person's live video feed, right where you're like, hey, hi, I see you. Right?
00:04:52:02 - 00:04:55:05
Unknown
And in the bottom corner of that little video thumbnail is their name.
00:04:55:05 - 00:04:56:06
Unknown
Well, you can use
00:04:56:06 - 00:05:00:03
Unknown
that option, you can actually have everybody rename themselves to like their favorite
00:05:00:03 - 00:05:00:22
Unknown
superhero,
00:05:00:22 - 00:05:02:02
Unknown
their favorite character,
00:05:02:02 - 00:05:02:13
Unknown
maybe.
00:05:02:13 - 00:05:05:12
Unknown
What character are they going to take on for the next ten minutes.
00:05:05:12 - 00:05:06:02
Unknown
And
00:05:06:02 - 00:05:07:05
Unknown
you can role play.
00:05:07:05 - 00:05:09:09
Unknown
Maybe you are role playing for your industry
00:05:09:09 - 00:05:10:14
Unknown
and you're going to have them
00:05:10:14 - 00:05:11:22
Unknown
rename themselves
00:05:11:22 - 00:05:12:10
Unknown
for that
00:05:12:10 - 00:05:13:22
Unknown
case study or role play.
00:05:13:22 - 00:05:17:19
Unknown
There's also a feature in the settings they have to turn it on
00:05:17:19 - 00:05:20:22
Unknown
that involves what's called nonverbal feedback.
00:05:21:00 - 00:05:22:06
Unknown
Okay. Nonverbal.
00:05:22:06 - 00:05:23:09
Unknown
someone's muted
00:05:23:09 - 00:05:24:22
Unknown
they can actually give you feedback
00:05:24:22 - 00:05:27:02
Unknown
without unmuting and speaking.
00:05:27:02 - 00:05:28:14
Unknown
Because inside a zoom meeting
00:05:28:14 - 00:05:30:11
Unknown
it's hard to control
00:05:30:11 - 00:05:32:11
Unknown
when everyone's talking at the same time.
00:05:32:11 - 00:05:34:21
Unknown
How are you going to control your
00:05:34:21 - 00:05:36:12
Unknown
thought leadership at that moment?
00:05:36:12 - 00:05:37:16
Unknown
If everyone's talking
00:05:37:16 - 00:05:39:04
Unknown
now in a physical
00:05:39:04 - 00:05:40:03
Unknown
classroom
00:05:40:03 - 00:05:43:13
Unknown
or lecture hall or conference room, it's a much different case.
00:05:43:13 - 00:05:45:12
Unknown
If everyone's talking at the same time,
00:05:45:12 - 00:05:47:13
Unknown
maybe you've given them time to chit chat,
00:05:47:13 - 00:05:48:14
Unknown
know, with their neighbor
00:05:48:14 - 00:05:49:23
Unknown
and find out about them.
00:05:49:23 - 00:05:50:23
Unknown
very possible.
00:05:50:23 - 00:05:53:13
Unknown
And so that chit chatter that you hear in a room
00:05:53:13 - 00:05:54:12
Unknown
very different
00:05:54:12 - 00:05:56:09
Unknown
than when it comes through in a zoom call.
00:05:56:09 - 00:05:58:08
Unknown
So the way to
00:05:58:08 - 00:06:01:08
Unknown
get engagement, get feedback from everyone
00:06:01:08 - 00:06:02:19
Unknown
in a nonverbal way
00:06:02:19 - 00:06:03:18
Unknown
is to use
00:06:03:18 - 00:06:05:01
Unknown
what I call the
00:06:05:01 - 00:06:07:07
Unknown
green for yes, red for no.
00:06:07:07 - 00:06:07:23
Unknown
And
00:06:07:23 - 00:06:10:18
Unknown
I'll be talking about that before we wrap up today. And it's
00:06:10:18 - 00:06:11:22
Unknown
it's in the settings.
00:06:11:22 - 00:06:12:13
Unknown
So
00:06:12:13 - 00:06:16:14
Unknown
if you don't go there first and turn it on, you won't have it as an option.
00:06:16:14 - 00:06:19:01
Unknown
And many times I'll get on with some of you,
00:06:19:01 - 00:06:21:00
Unknown
those of you out there who,
00:06:21:00 - 00:06:21:20
Unknown
have been in a
00:06:21:20 - 00:06:25:16
Unknown
private coaching session with me, so that we're working one on one with your
00:06:25:16 - 00:06:26:15
Unknown
your zoom setup,
00:06:26:15 - 00:06:29:14
Unknown
know, we say, hey, Betsy, I need to set this up before
00:06:29:14 - 00:06:30:05
Unknown
we
00:06:30:05 - 00:06:30:20
Unknown
go live.
00:06:30:20 - 00:06:31:14
Unknown
And
00:06:31:14 - 00:06:32:06
Unknown
I'm
00:06:32:06 - 00:06:35:11
Unknown
giving you the guidance, and you're saying, well, I don't have that button,
00:06:35:11 - 00:06:37:02
Unknown
we're live on a zoom together.
00:06:37:02 - 00:06:38:03
Unknown
And that's because
00:06:38:03 - 00:06:41:00
Unknown
that tool has not been turned on inside your settings.
00:06:41:00 - 00:06:41:13
Unknown
So
00:06:41:13 - 00:06:43:17
Unknown
number one, first and foremost,
00:06:43:17 - 00:06:46:06
Unknown
go into your settings. They're located in the
00:06:46:06 - 00:06:47:08
Unknown
zoom web portal.
00:06:47:08 - 00:06:48:03
Unknown
And
00:06:48:03 - 00:06:50:03
Unknown
if you want, leave me a comment here
00:06:50:03 - 00:06:51:15
Unknown
as to which setting
00:06:51:15 - 00:06:52:15
Unknown
gave you an
00:06:52:15 - 00:06:54:01
Unknown
Like I don't even know that was there.
00:06:54:01 - 00:06:57:00
Unknown
And I'll give you a hint, there's one all the way at the bottom.
00:06:57:00 - 00:06:58:01
Unknown
All the way,
00:06:58:01 - 00:06:58:19
Unknown
almost all the way
00:06:58:19 - 00:06:59:05
Unknown
called
00:06:59:05 - 00:07:00:00
Unknown
focus mode.
00:07:00:00 - 00:07:00:19
Unknown
And.
00:07:00:19 - 00:07:06:09
Unknown
In addition to focus mode, there is live streaming, in addition to live streaming. There's virtual backgrounds
00:07:06:09 - 00:07:06:23
Unknown
and there's
00:07:06:23 - 00:07:08:05
Unknown
filter overlays
00:07:08:05 - 00:07:09:01
Unknown
all at the bottom.
00:07:09:01 - 00:07:09:12
Unknown
And
00:07:09:12 - 00:07:11:07
Unknown
that's all in the advanced section.
00:07:11:07 - 00:07:16:10
Unknown
And when you get down to that area, you might be like, I didn't even know these were here.
00:07:16:10 - 00:07:17:01
Unknown
So.
00:07:17:01 - 00:07:18:03
Unknown
Go through if
00:07:18:03 - 00:07:20:20
Unknown
you're wondering what all these settings are, if you're,
00:07:20:20 - 00:07:22:04
Unknown
listening in right now
00:07:22:04 - 00:07:22:22
Unknown
and
00:07:22:22 - 00:07:25:03
Unknown
you know, want a copy of
00:07:25:03 - 00:07:27:09
Unknown
my free Zoom Mastery checklist?
00:07:27:14 - 00:07:29:06
Unknown
Look, in the description
00:07:29:06 - 00:07:29:16
Unknown
of,
00:07:29:16 - 00:07:30:15
Unknown
this episode,
00:07:30:15 - 00:07:31:08
Unknown
and
00:07:31:08 - 00:07:33:21
Unknown
we'll put the link there. You can grab a copy.
00:07:33:21 - 00:07:35:08
Unknown
It walks you through
00:07:35:08 - 00:07:37:01
Unknown
all of the different settings
00:07:37:01 - 00:07:39:16
Unknown
and why you would need them when you go live,
00:07:39:16 - 00:07:42:14
Unknown
I actually put my best practices in there.
00:07:42:14 - 00:07:44:15
Unknown
You know, my top list of
00:07:44:15 - 00:07:45:13
Unknown
what do I do
00:07:45:13 - 00:07:46:20
Unknown
prior to going live? There's
00:07:46:20 - 00:07:49:00
Unknown
certain check points that I do.
00:07:49:00 - 00:07:50:08
Unknown
So if you want a copy of that,
00:07:50:08 - 00:07:52:14
Unknown
we'll put the link in the description for you.
00:07:52:14 - 00:07:54:04
Unknown
And so wrapping up this,
00:07:54:04 - 00:07:54:20
Unknown
first,
00:07:54:20 - 00:07:56:09
Unknown
you know, note about.
00:07:56:09 - 00:07:58:01
Unknown
How do you fix engagement.
00:07:58:01 - 00:07:59:01
Unknown
Is to
00:07:59:01 - 00:08:01:15
Unknown
think about the first 60s
00:08:01:15 - 00:08:03:08
Unknown
and how you want them to participate.
00:08:03:08 - 00:08:04:11
Unknown
could be something like
00:08:04:11 - 00:08:05:23
Unknown
type where you're joining from
00:08:05:23 - 00:08:07:07
Unknown
and what you want to
00:08:07:07 - 00:08:08:12
Unknown
walk away with today.
00:08:08:12 - 00:08:09:10
Unknown
Engage with them
00:08:09:10 - 00:08:10:08
Unknown
where you from?
00:08:10:08 - 00:08:11:09
Unknown
What company are you with
00:08:11:09 - 00:08:13:04
Unknown
and what do you want to walk away with today?
00:08:13:04 - 00:08:17:13
Unknown
And the answer could be given back to you either in text, in the chat,
00:08:17:13 - 00:08:18:04
Unknown
or
00:08:18:04 - 00:08:22:02
Unknown
in a survey link. You could actually put a link in the chat
00:08:22:02 - 00:08:24:23
Unknown
that could be in the waiting room chat or in the main meeting room chat.
00:08:24:23 - 00:08:25:19
Unknown
And yes,
00:08:25:19 - 00:08:27:07
Unknown
you're like what is the survey?
00:08:27:07 - 00:08:28:15
Unknown
How do I make a survey?
00:08:28:15 - 00:08:31:13
Unknown
We're going to be talking about that as one of our points today.
00:08:31:13 - 00:08:32:08
Unknown
And then,
00:08:32:08 - 00:08:34:17
Unknown
those of you who are listening in right now
00:08:34:17 - 00:08:37:00
Unknown
and want to join us over on the YouTube channel,
00:08:37:00 - 00:08:38:04
Unknown
you'll find this,
00:08:38:04 - 00:08:39:12
Unknown
there as well. You can watch
00:08:39:12 - 00:08:43:15
Unknown
the same episode, but you can also check out our videos on the YouTube channel,
00:08:43:15 - 00:08:45:04
Unknown
which is called the Zoom Playground.
00:08:45:04 - 00:08:45:21
Unknown
And,
00:08:45:21 - 00:08:50:13
Unknown
you'll find a video, their most recent video on how to create surveys.
00:08:50:13 - 00:08:51:05
Unknown
So.
00:08:51:05 - 00:08:54:00
Unknown
Lots of tutorials that are, that are helpful,
00:08:54:00 - 00:08:54:17
Unknown
to
00:08:54:17 - 00:08:55:17
Unknown
mapping out
00:08:55:17 - 00:08:56:11
Unknown
this journey.
00:08:56:11 - 00:08:58:02
Unknown
How do I make it engaging?
00:08:58:02 - 00:09:00:11
Unknown
what's my first step? Second step. Third step.
00:09:00:11 - 00:09:03:15
Unknown
Map out your meeting so you know exactly what you're going to do.
00:09:03:15 - 00:09:04:15
Unknown
All right. So
00:09:04:15 - 00:09:05:22
Unknown
Let's move on to
00:09:05:22 - 00:09:07:13
Unknown
what I brought up is the second
00:09:07:13 - 00:09:08:09
Unknown
second point
00:09:08:09 - 00:09:09:13
Unknown
in fixing
00:09:09:13 - 00:09:10:06
Unknown
engagement.
00:09:10:06 - 00:09:11:04
Unknown
We got to up it
00:09:11:04 - 00:09:13:06
Unknown
got to bring that that engagement up.
00:09:13:06 - 00:09:14:17
Unknown
it improves
00:09:14:17 - 00:09:15:23
Unknown
motivation to learn.
00:09:15:23 - 00:09:16:23
Unknown
They stay with you.
00:09:16:23 - 00:09:17:20
Unknown
It keeps them
00:09:17:20 - 00:09:18:18
Unknown
in attendance
00:09:18:18 - 00:09:21:06
Unknown
for those who don't have to stay to the end for credit.
00:09:21:06 - 00:09:23:04
Unknown
And you want them to stay on because you're,
00:09:23:04 - 00:09:23:18
Unknown
maybe
00:09:23:18 - 00:09:25:04
Unknown
pitching your new offer
00:09:25:04 - 00:09:26:16
Unknown
and you want them to stay on.
00:09:26:16 - 00:09:27:15
Unknown
Make it engaging.
00:09:27:15 - 00:09:29:04
Unknown
increases attendance.
00:09:29:04 - 00:09:33:08
Unknown
So the second one involves the chat. And this is chat engagement.
00:09:33:08 - 00:09:35:07
Unknown
And so I want you to think about
00:09:35:07 - 00:09:37:14
Unknown
turning your chat inside. Zoom
00:09:37:14 - 00:09:38:18
Unknown
into
00:09:38:18 - 00:09:40:05
Unknown
almost like a second screen
00:09:40:05 - 00:09:43:06
Unknown
for your participants and not a distraction. So
00:09:43:06 - 00:09:46:19
Unknown
oftentimes that chat can be a distraction because people are
00:09:46:19 - 00:09:47:17
Unknown
commenting
00:09:47:17 - 00:09:49:13
Unknown
and talking to one another.
00:09:49:13 - 00:09:50:10
Unknown
And,
00:09:50:10 - 00:09:52:00
Unknown
that's what brings me to this,
00:09:52:00 - 00:09:55:18
Unknown
this area. Because to really hone in on engagement,
00:09:55:18 - 00:09:59:01
Unknown
want to make sure that they know ahead of time that they can
00:09:59:01 - 00:09:59:16
Unknown
format
00:09:59:16 - 00:10:02:06
Unknown
in the chat so they can make their text a different color.
00:10:02:06 - 00:10:04:05
Unknown
They can put emojis in the chat,
00:10:04:05 - 00:10:06:00
Unknown
they can turn their text bold,
00:10:06:00 - 00:10:08:13
Unknown
change the size of their text in the chat
00:10:08:13 - 00:10:11:21
Unknown
where they can chat to everyone versus just the host.
00:10:11:21 - 00:10:13:18
Unknown
And then of course, they can save the chat.
00:10:13:18 - 00:10:16:00
Unknown
So all of these again.
00:10:16:00 - 00:10:17:11
Unknown
all of this as we talk
00:10:17:11 - 00:10:20:03
Unknown
all refers back to our first step today,
00:10:20:03 - 00:10:21:19
Unknown
which is setting up that room,
00:10:21:19 - 00:10:24:07
Unknown
making sure you have all these features on ahead of time.
00:10:24:07 - 00:10:25:03
Unknown
And then
00:10:25:03 - 00:10:26:14
Unknown
think about techniques,
00:10:26:14 - 00:10:31:04
Unknown
think about the questions that you're going to ask ahead of time, and when you're going to ask them.
00:10:31:04 - 00:10:32:04
Unknown
And in the chat
00:10:32:04 - 00:10:32:15
Unknown
it's
00:10:32:15 - 00:10:33:09
Unknown
important
00:10:33:09 - 00:10:34:12
Unknown
to give them
00:10:34:12 - 00:10:36:18
Unknown
practice maybe at the very beginning
00:10:36:18 - 00:10:38:05
Unknown
right. Shake it all out,
00:10:38:05 - 00:10:39:19
Unknown
tell us where you're from. And hey,
00:10:39:19 - 00:10:41:07
Unknown
while you're typing in the chat,
00:10:41:07 - 00:10:42:08
Unknown
don't hit enter yet
00:10:42:08 - 00:10:43:23
Unknown
until I count down.
00:10:43:23 - 00:10:44:13
Unknown
And then
00:10:44:13 - 00:10:47:05
Unknown
first of all, and you can watch the chat and see who's listening.
00:10:47:05 - 00:10:48:09
Unknown
Kind of have fun with that.
00:10:48:09 - 00:10:49:15
Unknown
And then say it again.
00:10:49:15 - 00:10:51:10
Unknown
I'm going to ask you a question.
00:10:51:10 - 00:10:54:05
Unknown
you type your answer in the chat, don't hit enter yet.
00:10:54:05 - 00:10:56:13
Unknown
A little side note when you hit enter in the chat,
00:10:56:13 - 00:10:57:17
Unknown
their text appears
00:10:57:17 - 00:10:58:20
Unknown
then it's choppy
00:10:58:20 - 00:11:01:00
Unknown
right there. Answers are not altogether.
00:11:01:00 - 00:11:02:18
Unknown
And so when you count down
00:11:02:18 - 00:11:03:23
Unknown
and then they all hit enter.
00:11:03:23 - 00:11:04:16
Unknown
So
00:11:04:16 - 00:11:07:15
Unknown
again a way to see who is listening.
00:11:07:15 - 00:11:08:23
Unknown
You can use the chat
00:11:08:23 - 00:11:09:17
Unknown
for
00:11:09:17 - 00:11:11:06
Unknown
little micro commitments.
00:11:11:06 - 00:11:14:09
Unknown
Holding people accountable right. One word answers.
00:11:14:09 - 00:11:15:17
Unknown
Give me an A or B.
00:11:15:17 - 00:11:17:03
Unknown
Are you a yes or no?
00:11:17:03 - 00:11:18:13
Unknown
Answer with an emoji.
00:11:18:13 - 00:11:21:00
Unknown
You can also ask them right, your next step in the chat
00:11:21:00 - 00:11:22:11
Unknown
so that you actually do it.
00:11:22:11 - 00:11:28:04
Unknown
And then maybe this is a group cohort that's working together. And if everyone has their accountability step in the chat.
00:11:28:04 - 00:11:29:17
Unknown
And then everybody saves the chat.
00:11:29:17 - 00:11:31:17
Unknown
This is a way to follow up with one another,
00:11:31:17 - 00:11:32:14
Unknown
build community
00:11:32:14 - 00:11:34:11
Unknown
so the engagement doesn't only start
00:11:34:11 - 00:11:35:21
Unknown
the meeting and continue,
00:11:35:21 - 00:11:37:09
Unknown
but it continues afterward.
00:11:37:09 - 00:11:37:23
Unknown
So
00:11:37:23 - 00:11:39:09
Unknown
one example would be
00:11:39:09 - 00:11:43:15
Unknown
give me a one word answer to this question. How confident do you feel right now?
00:11:43:15 - 00:11:45:00
Unknown
And then see what you see there.
00:11:45:00 - 00:11:45:15
Unknown
I've often said,
00:11:45:15 - 00:11:46:10
Unknown
drop a one.
00:11:46:10 - 00:11:48:03
Unknown
If you've ever felt zoom fatigue,
00:11:48:03 - 00:11:49:02
Unknown
drop a two.
00:11:49:02 - 00:11:50:20
Unknown
If this is your first time on zoom
00:11:50:20 - 00:11:52:19
Unknown
things like that, you can see the ones in the twos.
00:11:52:19 - 00:11:53:16
Unknown
next area
00:11:53:16 - 00:11:54:11
Unknown
there were three.
00:11:54:11 - 00:11:55:11
Unknown
As I've laid out
00:11:55:11 - 00:11:56:00
Unknown
these
00:11:56:00 - 00:11:59:04
Unknown
amazing tips for you to fix engagement.
00:11:59:04 - 00:12:01:02
Unknown
Number three is in using
00:12:01:02 - 00:12:02:05
Unknown
the built in tools
00:12:02:05 - 00:12:04:17
Unknown
of the survey area inside zoom.
00:12:04:17 - 00:12:08:19
Unknown
So when you go there in your zoom web portal, you'll see surveys on the left hand side,
00:12:08:19 - 00:12:12:00
Unknown
but that whole area breaks it down into three different
00:12:12:00 - 00:12:13:01
Unknown
features. You can use
00:12:13:01 - 00:12:14:01
Unknown
a survey
00:12:14:01 - 00:12:15:06
Unknown
which gives you a link
00:12:15:06 - 00:12:16:12
Unknown
that you can share.
00:12:16:12 - 00:12:17:14
Unknown
When they're in the waiting room,
00:12:17:14 - 00:12:20:08
Unknown
because you can't launch a poll in the waiting room.
00:12:20:08 - 00:12:21:21
Unknown
But you can take a survey link
00:12:21:21 - 00:12:23:17
Unknown
and you can put that in the chat in the waiting room.
00:12:23:17 - 00:12:26:03
Unknown
You can even put it in an email before they arrive
00:12:26:03 - 00:12:27:20
Unknown
the engagement can start,
00:12:27:20 - 00:12:32:03
Unknown
you know, two hours before you go live, say, hey, I'm looking forward to seeing you.
00:12:32:03 - 00:12:33:14
Unknown
go live in two hours.
00:12:33:14 - 00:12:35:11
Unknown
First step is to click this link
00:12:35:11 - 00:12:36:18
Unknown
and fill out the survey.
00:12:36:18 - 00:12:38:15
Unknown
have just a few questions for you.
00:12:38:15 - 00:12:39:07
Unknown
And then
00:12:39:07 - 00:12:42:15
Unknown
you get real time feedback when those surveys are filled in
00:12:42:15 - 00:12:43:09
Unknown
immediately.
00:12:43:09 - 00:12:44:09
Unknown
So when you have
00:12:44:09 - 00:12:48:09
Unknown
that hour before the class and you go in, you're going to see everybody's answers.
00:12:48:09 - 00:12:49:18
Unknown
In addition to surveys
00:12:49:18 - 00:12:53:04
Unknown
or polls, polls have to be launched in the live meeting room.
00:12:53:04 - 00:12:55:18
Unknown
They can't be launched in a breakout room or a waiting room.
00:12:55:18 - 00:12:57:22
Unknown
they're launched in the live meeting room
00:12:57:22 - 00:12:58:12
Unknown
and
00:12:58:12 - 00:13:00:07
Unknown
it appears on everyone's screen.
00:13:00:07 - 00:13:02:16
Unknown
And you get real time feedback. You can see
00:13:02:16 - 00:13:05:04
Unknown
is participating, what percentage of the room.
00:13:05:04 - 00:13:09:15
Unknown
You can see, what percentages have answered yes, what percentages I've answered no.
00:13:09:15 - 00:13:10:22
Unknown
You can make it anonymous.
00:13:10:22 - 00:13:12:19
Unknown
You can print a report out after
00:13:12:19 - 00:13:13:08
Unknown
so many
00:13:13:08 - 00:13:16:10
Unknown
great features. You can even take a poll and turn it into a quiz
00:13:16:10 - 00:13:22:07
Unknown
so that you give them a multiple choice. But actually, you know which one is the right answer as they're
00:13:22:07 - 00:13:23:14
Unknown
teacher, instructor,
00:13:23:14 - 00:13:24:11
Unknown
educator.
00:13:24:11 - 00:13:25:04
Unknown
Thought leader.
00:13:25:04 - 00:13:27:08
Unknown
And you can ask them to.
00:13:27:08 - 00:13:29:15
Unknown
Take this quick quiz to see where you're at.
00:13:29:15 - 00:13:32:23
Unknown
Just before we go to break, I need everyone to finish it before we go
00:13:32:23 - 00:13:33:17
Unknown
and
00:13:33:17 - 00:13:35:23
Unknown
the quiz lets them see
00:13:35:23 - 00:13:36:17
Unknown
how they did,
00:13:36:17 - 00:13:37:22
Unknown
which answer was correct.
00:13:37:22 - 00:13:39:13
Unknown
Instead of just taking a poll
00:13:39:13 - 00:13:42:07
Unknown
and guessing, and they're not sure if they got the right answer or not,
00:13:42:07 - 00:13:42:13
Unknown
and
00:13:42:13 - 00:13:44:00
Unknown
Quizzes must be launched
00:13:44:00 - 00:13:45:13
Unknown
in live zoom meetings.
00:13:45:13 - 00:13:46:21
Unknown
So these polls
00:13:46:21 - 00:13:47:21
Unknown
wake people up.
00:13:47:21 - 00:13:51:05
Unknown
right. It interrupts that passive listening.
00:13:51:05 - 00:13:53:15
Unknown
Right. We're not going for a lecture hall.
00:13:53:15 - 00:13:55:19
Unknown
We're going for that participation room
00:13:55:19 - 00:13:57:13
Unknown
and that passive listening.
00:13:57:13 - 00:13:59:11
Unknown
Even as you hear my voice today,
00:13:59:11 - 00:14:02:19
Unknown
you're listening and listening. And it's the same tone
00:14:02:19 - 00:14:05:03
Unknown
when I change my tone or I get louder
00:14:05:03 - 00:14:06:07
Unknown
or I get softer.
00:14:06:07 - 00:14:08:22
Unknown
Or maybe I pause like that
00:14:08:22 - 00:14:10:00
Unknown
does wake people up.
00:14:10:00 - 00:14:11:12
Unknown
And when you launch a poll,
00:14:11:12 - 00:14:12:14
Unknown
you stop talking
00:14:12:14 - 00:14:13:16
Unknown
most of the time.
00:14:13:16 - 00:14:15:19
Unknown
And so there are three types of polls
00:14:15:19 - 00:14:17:07
Unknown
that I would want you to
00:14:17:07 - 00:14:20:06
Unknown
take a look at and create for yourselves that pulse check.
00:14:20:06 - 00:14:20:15
Unknown
Right.
00:14:20:15 - 00:14:23:02
Unknown
Check the energy in the room for clarity.
00:14:23:02 - 00:14:24:14
Unknown
You know, someone foggy
00:14:24:14 - 00:14:26:15
Unknown
on a topic that you talked about or not?
00:14:26:15 - 00:14:28:03
Unknown
Is everybody pretty clear?
00:14:28:03 - 00:14:29:14
Unknown
Prediction polls
00:14:29:14 - 00:14:31:10
Unknown
like you're kind of reassessing.
00:14:31:10 - 00:14:33:10
Unknown
So what do you think's going to happen next.
00:14:33:10 - 00:14:34:23
Unknown
And then decision polls.
00:14:34:23 - 00:14:36:05
Unknown
So which path
00:14:36:05 - 00:14:37:03
Unknown
should we take.
00:14:37:03 - 00:14:39:02
Unknown
And you can give them those questions. And
00:14:39:02 - 00:14:41:06
Unknown
All of these polls should be entered
00:14:41:06 - 00:14:42:06
Unknown
way ahead of time,
00:14:42:06 - 00:14:43:17
Unknown
because I don't want you
00:14:43:17 - 00:14:46:06
Unknown
having to deal with typing the questions while they're
00:14:46:06 - 00:14:48:09
Unknown
all in the room or about to enter the room.
00:14:48:09 - 00:14:53:04
Unknown
want you to think these out ahead of time and then enter them in, and zoom lets you do that. You can put them in your
00:14:53:04 - 00:14:56:04
Unknown
your poll area way ahead of time, and they're saved.
00:14:56:04 - 00:14:57:03
Unknown
All right. Next up,
00:14:57:03 - 00:14:58:13
Unknown
number four on our list.
00:14:58:13 - 00:14:59:05
Unknown
Is
00:14:59:05 - 00:15:00:17
Unknown
using reactions.
00:15:00:17 - 00:15:02:10
Unknown
And that is a built in tool.
00:15:02:10 - 00:15:04:05
Unknown
there's also nonverbal feedback.
00:15:04:05 - 00:15:05:12
Unknown
So those two work together.
00:15:05:12 - 00:15:09:02
Unknown
And I would say let's put the raise hand under here too
00:15:09:02 - 00:15:10:11
Unknown
because these are all buttons
00:15:10:11 - 00:15:12:20
Unknown
gets them to look down not at you.
00:15:12:20 - 00:15:15:04
Unknown
So they're not necessarily looking at their phone
00:15:15:04 - 00:15:15:20
Unknown
or,
00:15:15:20 - 00:15:16:07
Unknown
you know,
00:15:16:07 - 00:15:18:23
Unknown
away from you, you know, in the room somewhere.
00:15:18:23 - 00:15:22:01
Unknown
But they're looking at their buttons on their zoom toolbar.
00:15:22:01 - 00:15:22:18
Unknown
And
00:15:22:18 - 00:15:24:11
Unknown
the reactions gives them
00:15:24:11 - 00:15:25:12
Unknown
different emojis
00:15:25:12 - 00:15:27:06
Unknown
to show their emotion.
00:15:27:06 - 00:15:28:19
Unknown
And these can be animated.
00:15:28:19 - 00:15:29:09
Unknown
You can
00:15:29:09 - 00:15:31:20
Unknown
urge them to use these throughout your session.
00:15:31:20 - 00:15:34:09
Unknown
And then there's nonverbal feedback. That's the
00:15:34:09 - 00:15:37:02
Unknown
green circle for yes, red circle for no.
00:15:37:02 - 00:15:38:06
Unknown
And as the host
00:15:38:06 - 00:15:39:04
Unknown
you get a tally.
00:15:39:09 - 00:15:40:11
Unknown
So you can
00:15:40:11 - 00:15:42:19
Unknown
quickly say, well I can see that we've got,
00:15:42:19 - 00:15:44:13
Unknown
84 of you said yes and
00:15:44:13 - 00:15:45:15
Unknown
12 of you said no.
00:15:45:15 - 00:15:46:22
Unknown
And then you can answer to that.
00:15:46:22 - 00:15:48:09
Unknown
So you get an immediate tally.
00:15:48:09 - 00:15:49:13
Unknown
These reactions,
00:15:49:13 - 00:15:54:04
Unknown
they're the best way to keep flow while still getting responses. So you can keep talking.
00:15:54:04 - 00:15:57:11
Unknown
You can easily clear all feedback and go on to the next question.
00:15:57:11 - 00:15:58:06
Unknown
As long as you have
00:15:58:06 - 00:15:59:16
Unknown
your questions maybe laid out
00:15:59:16 - 00:16:02:12
Unknown
on the slide that you're sharing so people can see the question,
00:16:02:12 - 00:16:04:17
Unknown
and then all they have to do is answer yes or no.
00:16:04:17 - 00:16:05:13
Unknown
this really
00:16:05:13 - 00:16:09:01
Unknown
gets the audience to practice and trains them to
00:16:09:01 - 00:16:10:23
Unknown
use reactions like they're voting
00:16:10:23 - 00:16:12:01
Unknown
like a voting button.
00:16:12:01 - 00:16:12:16
Unknown
And.
00:16:12:16 - 00:16:16:00
Unknown
You can ask them to to give you a thumbs up.
00:16:16:00 - 00:16:16:14
Unknown
If
00:16:16:14 - 00:16:18:04
Unknown
you're going at the right pace,
00:16:18:04 - 00:16:23:11
Unknown
you can ask them to raise their hand if they have a question. Really good one. Because if someone has a question
00:16:23:11 - 00:16:26:20
Unknown
and you want to keep the flow of your presentation
00:16:26:20 - 00:16:29:05
Unknown
and you know that you're looking for the raise hand,
00:16:29:05 - 00:16:30:21
Unknown
it's an easy way to
00:16:30:21 - 00:16:31:11
Unknown
pause
00:16:31:11 - 00:16:32:20
Unknown
then take all questions.
00:16:32:20 - 00:16:34:03
Unknown
Now some of you out there,
00:16:34:03 - 00:16:36:05
Unknown
I've heard from you and you like to have
00:16:36:05 - 00:16:37:14
Unknown
everything unmuted.
00:16:37:14 - 00:16:39:09
Unknown
You want it to be an open room.
00:16:39:09 - 00:16:42:10
Unknown
You find that muting and unmuting takes away from the flow.
00:16:42:10 - 00:16:43:20
Unknown
And I think that's a beautiful thing.
00:16:43:20 - 00:16:46:14
Unknown
You can certainly just leave everyone unmuted
00:16:46:14 - 00:16:48:23
Unknown
like you are in a physical room together.
00:16:48:23 - 00:16:50:13
Unknown
But these reactions
00:16:50:13 - 00:16:51:16
Unknown
can be reinforced
00:16:51:16 - 00:16:52:19
Unknown
at this time when you're
00:16:52:19 - 00:16:53:23
Unknown
trying to give feedback.
00:16:53:23 - 00:16:55:20
Unknown
I want to give feedback to the instructor.
00:16:55:20 - 00:16:57:11
Unknown
don't necessarily have to
00:16:57:11 - 00:16:59:13
Unknown
speak up. I can put something in the chat
00:16:59:13 - 00:17:00:01
Unknown
or
00:17:00:01 - 00:17:01:17
Unknown
I can give them a reaction.
00:17:01:17 - 00:17:05:23
Unknown
And some of the common ones are, you know, give me a thumbs up if you can see my screen clearly.
00:17:05:23 - 00:17:07:01
Unknown
you kind of get the
00:17:07:01 - 00:17:08:02
Unknown
thumbs up. We got it.
00:17:08:02 - 00:17:09:19
Unknown
You know, use raise hand if you want
00:17:09:19 - 00:17:11:01
Unknown
me to show you the
00:17:11:01 - 00:17:11:19
Unknown
step by step
00:17:11:19 - 00:17:12:18
Unknown
instructions
00:17:12:18 - 00:17:13:19
Unknown
for this case study.
00:17:13:19 - 00:17:15:14
Unknown
And so everybody puts their raise hand on
00:17:15:14 - 00:17:16:02
Unknown
and then
00:17:16:02 - 00:17:17:08
Unknown
you can clear all feedback
00:17:17:08 - 00:17:18:16
Unknown
as the host or co-host
00:17:18:16 - 00:17:19:14
Unknown
couple seconds.
00:17:19:14 - 00:17:20:19
Unknown
You're on to the next question.
00:17:20:19 - 00:17:22:20
Unknown
All right. So in addition to reactions
00:17:22:20 - 00:17:23:15
Unknown
and
00:17:23:15 - 00:17:25:00
Unknown
nonverbal feedback,
00:17:25:00 - 00:17:27:17
Unknown
our next one involves breakout rooms.
00:17:27:17 - 00:17:28:13
Unknown
And
00:17:28:13 - 00:17:29:02
Unknown
this
00:17:29:02 - 00:17:30:10
Unknown
is the
00:17:30:10 - 00:17:31:13
Unknown
fastest way
00:17:31:13 - 00:17:33:09
Unknown
to create a bond
00:17:33:09 - 00:17:35:01
Unknown
and real connection
00:17:35:01 - 00:17:35:15
Unknown
in
00:17:35:15 - 00:17:36:13
Unknown
your virtual event
00:17:36:13 - 00:17:37:05
Unknown
on zoom.
00:17:37:05 - 00:17:39:00
Unknown
It's what sets them apart from the rest
00:17:39:00 - 00:17:39:19
Unknown
in my opinion,
00:17:39:19 - 00:17:41:11
Unknown
is the Breakout Rooms feature.
00:17:41:11 - 00:17:42:02
Unknown
So
00:17:42:02 - 00:17:43:01
Unknown
you're taking them
00:17:43:01 - 00:17:44:10
Unknown
from the main meeting room
00:17:44:10 - 00:17:46:16
Unknown
and you're breaking them up into smaller groups,
00:17:46:16 - 00:17:48:19
Unknown
and when they arrive in the breakout room,
00:17:48:19 - 00:17:51:00
Unknown
they can see each other, they can unmute.
00:17:51:00 - 00:17:51:16
Unknown
they can
00:17:51:16 - 00:17:53:23
Unknown
turn their camera off if they wanted to.
00:17:53:23 - 00:17:55:01
Unknown
But for the most part,
00:17:55:01 - 00:17:56:13
Unknown
they're going to turn cameras on,
00:17:56:13 - 00:17:58:00
Unknown
especially if you ask them to.
00:17:58:00 - 00:17:59:06
Unknown
cannot hear you
00:17:59:06 - 00:18:00:08
Unknown
in the main meeting room
00:18:00:08 - 00:18:01:01
Unknown
and.
00:18:01:01 - 00:18:01:20
Unknown
Engagement
00:18:01:20 - 00:18:03:00
Unknown
begins immediately
00:18:03:00 - 00:18:06:05
Unknown
in a way that they feel like they are side by side
00:18:06:05 - 00:18:07:06
Unknown
or in front of each other,
00:18:07:06 - 00:18:08:14
Unknown
sitting there in a room
00:18:08:14 - 00:18:09:04
Unknown
physically
00:18:09:04 - 00:18:09:16
Unknown
and they're not.
00:18:09:16 - 00:18:11:15
Unknown
So it gets it very close
00:18:11:15 - 00:18:13:17
Unknown
to that in-person experience.
00:18:13:17 - 00:18:15:10
Unknown
You can also use timers
00:18:15:10 - 00:18:15:20
Unknown
and
00:18:15:20 - 00:18:17:09
Unknown
You can allow them to return to
00:18:17:09 - 00:18:20:08
Unknown
main meeting room or not. So there are settings for that.
00:18:20:08 - 00:18:22:02
Unknown
You can again set it up
00:18:22:02 - 00:18:24:03
Unknown
to be a participation zone
00:18:24:03 - 00:18:26:03
Unknown
so that you know that they're either
00:18:26:03 - 00:18:28:19
Unknown
sharing screen, which they can do in a breakout room,
00:18:28:19 - 00:18:30:04
Unknown
that they're all on camera.
00:18:30:04 - 00:18:32:23
Unknown
And one of the settings that I love the best. Again,
00:18:32:23 - 00:18:33:23
Unknown
in your zoom account,
00:18:33:23 - 00:18:35:08
Unknown
lets you see
00:18:35:08 - 00:18:36:04
Unknown
the feedback.
00:18:36:04 - 00:18:38:19
Unknown
As a host or co-host, you can see
00:18:38:19 - 00:18:40:09
Unknown
whether their cameras are on or off.
00:18:40:09 - 00:18:41:11
Unknown
can't see them,
00:18:41:11 - 00:18:43:15
Unknown
but you can see icons
00:18:43:15 - 00:18:44:10
Unknown
status
00:18:44:10 - 00:18:46:22
Unknown
like a status of whether their cameras are on or off.
00:18:46:22 - 00:18:47:13
Unknown
Beautiful.
00:18:47:13 - 00:18:49:13
Unknown
And if you want more about breakout rooms,
00:18:49:13 - 00:18:51:23
Unknown
that's another thing to leave for me in the
00:18:51:23 - 00:18:52:18
Unknown
comments here.
00:18:52:21 - 00:18:54:07
Unknown
You know, send me a comment.
00:18:54:07 - 00:18:55:00
Unknown
It could be
00:18:55:00 - 00:18:56:08
Unknown
I've never done this before.
00:18:56:08 - 00:18:57:02
Unknown
What are they?
00:18:57:02 - 00:18:57:20
Unknown
And,
00:18:57:20 - 00:19:01:05
Unknown
we have an event coming up where we simulate this,
00:19:01:05 - 00:19:02:20
Unknown
and we do it four times a year
00:19:02:20 - 00:19:04:11
Unknown
in our zoom business academy.
00:19:04:11 - 00:19:07:04
Unknown
And if it's not time for the Academy,
00:19:07:04 - 00:19:09:00
Unknown
you can also join us in the collective.
00:19:09:00 - 00:19:11:08
Unknown
We meet in live zoom meetings,
00:19:11:08 - 00:19:14:02
Unknown
which is the perfect way to experience breakout rooms.
00:19:14:02 - 00:19:16:12
Unknown
got to be in a zoom meeting live
00:19:16:12 - 00:19:17:02
Unknown
with me
00:19:17:02 - 00:19:18:17
Unknown
and a like minded community
00:19:18:17 - 00:19:21:16
Unknown
in order to try these techniques out.
00:19:21:16 - 00:19:24:05
Unknown
watching our YouTube tutorials is also
00:19:24:05 - 00:19:24:19
Unknown
another
00:19:24:19 - 00:19:26:18
Unknown
fantastic way to learn.
00:19:26:18 - 00:19:28:11
Unknown
However, learning breakouts
00:19:28:11 - 00:19:30:15
Unknown
is different when you're actually in them.
00:19:30:15 - 00:19:31:01
Unknown
so
00:19:31:01 - 00:19:31:19
Unknown
let me know,
00:19:31:19 - 00:19:32:11
Unknown
where you're at
00:19:32:11 - 00:19:33:07
Unknown
that feature.
00:19:33:07 - 00:19:33:20
Unknown
And
00:19:33:20 - 00:19:36:16
Unknown
breakouts, they definitely break that zoom fatigue.
00:19:36:16 - 00:19:39:19
Unknown
actually can say I'm going to pair you up.
00:19:39:19 - 00:19:41:03
Unknown
going to do a case study
00:19:41:03 - 00:19:42:18
Unknown
or we're going to do an exercise.
00:19:42:18 - 00:19:44:04
Unknown
Here are the instructions.
00:19:44:04 - 00:19:45:01
Unknown
And then
00:19:45:01 - 00:19:48:00
Unknown
when they go into the breakout rooms you can even share your screen
00:19:48:00 - 00:19:49:03
Unknown
into the breakouts
00:19:49:03 - 00:19:52:03
Unknown
so that they can see the instructions, hear your voice.
00:19:52:03 - 00:19:55:20
Unknown
They can't see your face unless you have prerecorded your cell phone video,
00:19:55:20 - 00:19:58:00
Unknown
which you can share into the breakouts.
00:19:58:00 - 00:20:00:21
Unknown
fantastic. You can do what we call parent share. That's an
00:20:00:21 - 00:20:02:10
Unknown
active teaching technique,
00:20:02:10 - 00:20:05:03
Unknown
and you can tell them you have 90s go
00:20:05:03 - 00:20:06:20
Unknown
and they have to do this exercise.
00:20:06:20 - 00:20:07:21
Unknown
Sometimes I do a
00:20:07:21 - 00:20:09:20
Unknown
like a tic tac toe type game
00:20:09:20 - 00:20:13:21
Unknown
they have to fill in the grid not with X's and O's, but with what they've learned so far.
00:20:13:21 - 00:20:15:06
Unknown
You can do a teach back,
00:20:15:06 - 00:20:16:19
Unknown
which is explain it
00:20:16:19 - 00:20:17:20
Unknown
like I'm new,
00:20:17:20 - 00:20:19:16
Unknown
so the person has to explain it.
00:20:19:16 - 00:20:21:00
Unknown
Like if I just taught you
00:20:21:00 - 00:20:21:19
Unknown
waiting rooms
00:20:21:19 - 00:20:23:01
Unknown
and what their purposes,
00:20:23:01 - 00:20:27:15
Unknown
and then maybe my exercises, you have to teach that to someone else. Because maybe at the end of this
00:20:27:15 - 00:20:28:05
Unknown
class
00:20:28:05 - 00:20:30:09
Unknown
you have to go teach waiting rooms to someone.
00:20:30:09 - 00:20:31:23
Unknown
And you can also do a hot seat.
00:20:31:23 - 00:20:37:14
Unknown
Now, a hot seat. You're not necessarily going to be in control of that, because you're not going to be in the breakout. So
00:20:37:14 - 00:20:38:17
Unknown
you can't see anyone,
00:20:38:17 - 00:20:42:04
Unknown
but you can actually go to each breakout room and,
00:20:42:04 - 00:20:43:02
Unknown
visit in
00:20:43:02 - 00:20:45:20
Unknown
and ask one person to share. And then,
00:20:45:20 - 00:20:47:11
Unknown
you know, others help out.
00:20:47:11 - 00:20:50:20
Unknown
You can also do that when they come back from the breakout rooms. You can say,
00:20:50:20 - 00:20:54:06
Unknown
I've given each of you the opportunity to come back and give a summary,
00:20:54:06 - 00:20:56:01
Unknown
and they can debrief that way.
00:20:56:01 - 00:20:58:19
Unknown
Okay, so if it's not going to be in the chat,
00:20:58:19 - 00:21:01:08
Unknown
it's not going to be a reaction
00:21:01:08 - 00:21:02:01
Unknown
or
00:21:02:01 - 00:21:05:12
Unknown
raising hand or a survey, a poll or a quiz.
00:21:05:12 - 00:21:06:03
Unknown
Then
00:21:06:03 - 00:21:08:06
Unknown
perhaps you're going to use
00:21:08:06 - 00:21:10:13
Unknown
the whiteboard, the zoom whiteboard
00:21:10:13 - 00:21:12:16
Unknown
for fixing engagement
00:21:12:16 - 00:21:13:12
Unknown
and
00:21:13:12 - 00:21:14:09
Unknown
seeing that
00:21:14:09 - 00:21:17:08
Unknown
motivation to learn. Just saw,
00:21:17:08 - 00:21:20:02
Unknown
because a whiteboard simulates that,
00:21:20:02 - 00:21:21:07
Unknown
big board or screen
00:21:21:07 - 00:21:25:19
Unknown
you would have behind you if you were in a physical room or a physical conference room.
00:21:25:19 - 00:21:26:12
Unknown
And
00:21:26:12 - 00:21:29:04
Unknown
you can write on it. You can draw concepts,
00:21:29:04 - 00:21:30:08
Unknown
you can make it so that
00:21:30:08 - 00:21:38:07
Unknown
everybody sees it. It's the main focus in the meeting, but they can also take a copy with them, and it can be a collaborative board
00:21:38:07 - 00:21:41:19
Unknown
where they all have it in their own zoom accounts. If you've set it up that way.
00:21:41:19 - 00:21:44:00
Unknown
And so you can if you see these people
00:21:44:00 - 00:21:47:10
Unknown
multiple times over a course of maybe two months, you can say,
00:21:47:10 - 00:21:48:20
Unknown
going to use our board
00:21:48:20 - 00:21:51:04
Unknown
and that's where you put in your
00:21:51:04 - 00:21:51:21
Unknown
project
00:21:51:21 - 00:21:52:22
Unknown
or your homework.
00:21:52:22 - 00:21:53:09
Unknown
And
00:21:53:09 - 00:21:56:01
Unknown
the act of drawing on the screen
00:21:56:01 - 00:21:57:17
Unknown
is called annotating.
00:21:57:17 - 00:22:02:17
Unknown
And so I would separate these two in that you can use a whiteboard, but you can also annotate
00:22:02:17 - 00:22:06:00
Unknown
on anything you're sharing that is static like
00:22:06:00 - 00:22:09:14
Unknown
slide and your slide deck. So in your PowerPoint presentation
00:22:09:14 - 00:22:10:19
Unknown
or in a,
00:22:10:19 - 00:22:11:10
Unknown
Canva
00:22:11:10 - 00:22:12:05
Unknown
presentation,
00:22:12:05 - 00:22:14:08
Unknown
although Canva does have its own built in tools.
00:22:14:08 - 00:22:15:09
Unknown
So this PowerPoint,
00:22:15:09 - 00:22:18:04
Unknown
I always stick with zoom. I just want the same tools
00:22:18:04 - 00:22:19:09
Unknown
so I can do it quickly.
00:22:19:09 - 00:22:20:19
Unknown
in those of you out there
00:22:20:19 - 00:22:21:17
Unknown
who have
00:22:21:17 - 00:22:23:16
Unknown
attended one of my live zooms,
00:22:23:16 - 00:22:25:04
Unknown
you've seen me do this frequently.
00:22:25:04 - 00:22:28:08
Unknown
And if you're out there, you have not attended one of my live zooms.
00:22:28:08 - 00:22:29:12
Unknown
Please come check us out.
00:22:29:12 - 00:22:30:19
Unknown
Using the collective.
00:22:30:19 - 00:22:32:15
Unknown
You can even join us for one month.
00:22:32:15 - 00:22:34:06
Unknown
and you'll see, especially if
00:22:34:06 - 00:22:35:16
Unknown
if you're seeking this
00:22:35:16 - 00:22:36:22
Unknown
technology
00:22:36:22 - 00:22:38:14
Unknown
support and help,
00:22:38:14 - 00:22:39:05
Unknown
you can be
00:22:39:05 - 00:22:42:07
Unknown
very tech savvy, somewhat tech savvy or not tech savvy.
00:22:42:07 - 00:22:43:22
Unknown
And we cover all levels.
00:22:43:22 - 00:22:46:04
Unknown
And again, I use the annotation
00:22:46:04 - 00:22:47:04
Unknown
a bit because
00:22:47:04 - 00:22:51:09
Unknown
I want to be there was almost if I'm looking over your shoulder at your computer screen.
00:22:51:09 - 00:22:54:00
Unknown
So you literally could share your screen into my meeting
00:22:54:00 - 00:22:56:00
Unknown
and I could annotate on yours. Like
00:22:56:00 - 00:23:03:02
Unknown
sometimes I'll say to people you see there in the upper left corner, there's a file menu like you need to learn where to click, where to go.
00:23:03:02 - 00:23:06:19
Unknown
I can actually draw an arrow on the screen to show you where to click.
00:23:06:19 - 00:23:07:19
Unknown
Sometimes it's this.
00:23:07:19 - 00:23:09:19
Unknown
See those three dots down there?
00:23:09:19 - 00:23:11:16
Unknown
And the person saying, I don't see them,
00:23:11:16 - 00:23:12:11
Unknown
I don't see them.
00:23:12:11 - 00:23:14:03
Unknown
so I can draw an arrow to them.
00:23:14:03 - 00:23:16:11
Unknown
What if you're describing a website to people?
00:23:16:11 - 00:23:18:18
Unknown
Maybe it's, going through a contract
00:23:18:18 - 00:23:24:13
Unknown
of some kind. You're not there necessarily to sign it, but maybe you want to go through and circle items to focus on.
00:23:24:13 - 00:23:26:01
Unknown
Annotating lets you draw
00:23:26:01 - 00:23:27:08
Unknown
circles, squares,
00:23:27:08 - 00:23:28:14
Unknown
arrows, lines,
00:23:28:14 - 00:23:31:06
Unknown
definite way to engage. And so
00:23:31:06 - 00:23:32:12
Unknown
I ask them
00:23:32:12 - 00:23:34:00
Unknown
using a stamp tool
00:23:34:00 - 00:23:36:03
Unknown
that's on a on the annotation
00:23:36:03 - 00:23:36:20
Unknown
tools,
00:23:36:20 - 00:23:42:11
Unknown
use that stamp, stamp a heart in that quadrant of the screen. If you vote for that item,
00:23:42:11 - 00:23:44:21
Unknown
which of these items was your favorite so far today?
00:23:44:21 - 00:23:46:07
Unknown
You know, give me a gold star.
00:23:46:07 - 00:23:51:08
Unknown
And those stamping tools are on their annotation toolbar. So they have this tool
00:23:51:08 - 00:23:53:05
Unknown
that they can use to engage with you.
00:23:53:05 - 00:23:57:12
Unknown
So all of this active learning happens when they interact,
00:23:57:12 - 00:23:59:00
Unknown
not when they watch.
00:23:59:00 - 00:24:02:10
Unknown
They're just watching you.
00:24:02:12 - 00:24:03:08
Unknown
They start to,
00:24:03:08 - 00:24:03:17
Unknown
know,
00:24:03:17 - 00:24:05:00
Unknown
get a little sleepy.
00:24:05:00 - 00:24:07:18
Unknown
It is the action you want to get them to
00:24:07:18 - 00:24:09:03
Unknown
be actively learning.
00:24:09:03 - 00:24:11:10
Unknown
Again, circle the right answer on the screen.
00:24:11:10 - 00:24:12:16
Unknown
know, draw a line
00:24:12:16 - 00:24:14:05
Unknown
from the problem to the solution.
00:24:14:14 - 00:24:16:00
Unknown
I could give you two columns
00:24:16:00 - 00:24:16:21
Unknown
of phrases
00:24:16:21 - 00:24:17:11
Unknown
and
00:24:17:11 - 00:24:18:19
Unknown
people could take turns.
00:24:18:19 - 00:24:20:23
Unknown
And that brings us to.
00:24:20:23 - 00:24:21:22
Unknown
Screen sharing.
00:24:21:22 - 00:24:22:22
Unknown
You want to engage.
00:24:22:22 - 00:24:25:00
Unknown
You want to have engagement in your zoom meetings,
00:24:25:00 - 00:24:28:00
Unknown
do a screen share that invites participation
00:24:28:00 - 00:24:28:21
Unknown
and is not
00:24:28:21 - 00:24:30:08
Unknown
a slideshow marathon.
00:24:30:08 - 00:24:30:18
Unknown
right.
00:24:30:18 - 00:24:36:05
Unknown
And I know some of you out there have told me you've been provided a PowerPoint presentation that you have to use,
00:24:36:05 - 00:24:38:14
Unknown
and it has, you know, 450 slides.
00:24:38:14 - 00:24:39:22
Unknown
So we got to break it down.
00:24:39:22 - 00:24:40:22
Unknown
We got to figure out
00:24:40:22 - 00:24:43:08
Unknown
how to get this to be more engaging.
00:24:43:08 - 00:24:44:22
Unknown
And in screen share
00:24:44:22 - 00:24:46:15
Unknown
we've got portion of screen.
00:24:46:15 - 00:24:49:09
Unknown
We've got sharing sound. We've got sharing video.
00:24:49:09 - 00:24:51:14
Unknown
You can do advanced share options.
00:24:51:14 - 00:24:52:12
Unknown
You can show
00:24:52:12 - 00:24:55:00
Unknown
from another camera. You can use a document
00:24:55:00 - 00:24:56:07
Unknown
device where you're
00:24:56:07 - 00:24:57:17
Unknown
using a document camera.
00:24:57:17 - 00:25:00:13
Unknown
And if you want to know more about sharing screen,
00:25:00:13 - 00:25:02:06
Unknown
check out our video
00:25:02:06 - 00:25:02:20
Unknown
on
00:25:02:20 - 00:25:03:12
Unknown
our
00:25:03:12 - 00:25:05:09
Unknown
Zoom Playground YouTube channel.
00:25:05:09 - 00:25:05:19
Unknown
It's a
00:25:05:19 - 00:25:06:12
Unknown
fantastic
00:25:06:12 - 00:25:07:05
Unknown
way to start.
00:25:07:05 - 00:25:09:08
Unknown
And we'll put the link to that video
00:25:09:08 - 00:25:10:09
Unknown
in the description.
00:25:10:09 - 00:25:11:13
Unknown
An easy way to get to it.
00:25:11:13 - 00:25:12:23
Unknown
So as our final
00:25:12:23 - 00:25:14:12
Unknown
note, talking about
00:25:14:12 - 00:25:15:21
Unknown
this engaging
00:25:15:21 - 00:25:17:08
Unknown
fix, how do I up it?
00:25:17:08 - 00:25:21:04
Unknown
How do I get engagement woven into my meeting? So it's happening
00:25:21:04 - 00:25:22:03
Unknown
frequently.
00:25:22:03 - 00:25:24:20
Unknown
And when you're using screen sharing, the real issue
00:25:24:20 - 00:25:26:06
Unknown
isn't the screen share.
00:25:26:06 - 00:25:29:12
Unknown
The issue is if it's passive screen sharing
00:25:29:12 - 00:25:33:09
Unknown
where if it's on the screen and you're just talking, talking, talking, talking
00:25:33:09 - 00:25:34:13
Unknown
and they're going to lose interest,
00:25:34:13 - 00:25:38:04
Unknown
going to start looking at something in their own physical environment.
00:25:38:04 - 00:25:39:01
Unknown
Instead,
00:25:39:01 - 00:25:39:10
Unknown
it can be
00:25:39:10 - 00:25:41:02
Unknown
engagement friendly
00:25:41:02 - 00:25:42:05
Unknown
screen share,
00:25:42:05 - 00:25:43:18
Unknown
like showing them a choice
00:25:43:18 - 00:25:44:15
Unknown
letting them vote.
00:25:44:15 - 00:25:45:22
Unknown
Pull up the annotation,
00:25:45:22 - 00:25:48:21
Unknown
tell them to use their reactions. Tell them to put it in the chat.
00:25:48:21 - 00:25:50:04
Unknown
Hey, throw up a poll.
00:25:50:04 - 00:25:51:11
Unknown
You can use things like
00:25:51:11 - 00:25:56:02
Unknown
spot the difference between these two. What do you notice? You can put up pictures on a slide
00:25:56:02 - 00:25:57:02
Unknown
that have no text
00:25:57:02 - 00:25:58:17
Unknown
and ask them what do they notice,
00:25:58:17 - 00:26:01:12
Unknown
and then tell them how you want them to respond.
00:26:01:12 - 00:26:02:14
Unknown
You could say, raise your hand
00:26:02:14 - 00:26:04:05
Unknown
and it could be a timing thing.
00:26:04:05 - 00:26:05:06
Unknown
Who raised their hand first?
00:26:05:06 - 00:26:08:05
Unknown
You could have incentive for a prize at the end of the class.
00:26:08:05 - 00:26:08:14
Unknown
So
00:26:08:14 - 00:26:11:11
Unknown
I want you to see that every two minutes
00:26:11:11 - 00:26:12:09
Unknown
max three
00:26:12:09 - 00:26:15:19
Unknown
you're going to ask for a response inside zoom using these tools.
00:26:15:19 - 00:26:17:04
Unknown
That's your two minute rule.
00:26:17:04 - 00:26:18:18
Unknown
And so when you
00:26:18:18 - 00:26:19:18
Unknown
conquer
00:26:19:18 - 00:26:22:22
Unknown
this engagement rhythm, right. The two minute rule,
00:26:22:22 - 00:26:25:10
Unknown
little micro interactions,
00:26:25:10 - 00:26:26:05
Unknown
chats,
00:26:26:05 - 00:26:27:06
Unknown
reactions,
00:26:27:06 - 00:26:28:02
Unknown
annotate.
00:26:28:02 - 00:26:29:15
Unknown
And then every ten minutes
00:26:29:15 - 00:26:30:14
Unknown
throw up a poll.
00:26:30:14 - 00:26:32:03
Unknown
Swap it out with a quiz.
00:26:32:03 - 00:26:33:11
Unknown
Do a quick activity.
00:26:33:11 - 00:26:35:02
Unknown
put them into breakout rooms
00:26:35:02 - 00:26:36:20
Unknown
for ten minutes and then come back.
00:26:36:20 - 00:26:40:14
Unknown
Visit them when they're in the breakout rooms so you can see what's going on.
00:26:40:14 - 00:26:41:18
Unknown
And then once
00:26:41:18 - 00:26:42:20
Unknown
make sure
00:26:42:20 - 00:26:43:05
Unknown
that
00:26:43:05 - 00:26:46:14
Unknown
when you have them in the breakout rooms, you've asked them to come back and
00:26:46:14 - 00:26:48:01
Unknown
someone is going to give it
00:26:48:01 - 00:26:48:21
Unknown
a debrief
00:26:48:21 - 00:26:50:02
Unknown
of what happened in there.
00:26:50:02 - 00:26:53:12
Unknown
And always, always make participation
00:26:53:12 - 00:26:54:18
Unknown
the default.
00:26:54:18 - 00:26:55:23
Unknown
That's what is
00:26:55:23 - 00:26:57:07
Unknown
be expected
00:26:57:07 - 00:27:00:11
Unknown
every time. It's not the bonus.
00:27:00:11 - 00:27:07:07
Unknown
So if you take nothing else from today, remember this. When the cameras are off and the chat goes silent,
00:27:07:07 - 00:27:10:12
Unknown
it's not a new problem or a tech problem.
00:27:10:12 - 00:27:13:02
Unknown
It's a participation plan problem.
00:27:13:02 - 00:27:15:06
Unknown
And now you have the tools to fix it.
00:27:15:06 - 00:27:18:12
Unknown
So thanks for tuning in to the Virtually Reimagined podcast.
00:27:18:12 - 00:27:24:03
Unknown
I hope today's episode gave you a spark of inspiration for your own virtual business journey.
00:27:24:03 - 00:27:25:21
Unknown
If you loved what you heard,
00:27:25:21 - 00:27:30:20
Unknown
make sure to subscribe so you never miss an episode and share it with a friend
00:27:30:20 - 00:27:33:03
Unknown
who's building their own dream online.
00:27:33:03 - 00:27:34:15
Unknown
And until next time,
00:27:34:15 - 00:27:38:10
Unknown
keep creating success leading from anywhere.
